Locally Owned & Operated Since 1885

Privacy Policy

We understand your privacy is important to you and you trust us with sensitive financial and personal information. We take your privacy very seriously.

Information We Collect
When you use ValleyAceHardware.com we must collect certain information from you for billing purposes. Additionally, we may also collect information about your computer to help us prevent theft and/or fraud. We may also collect information provided voluntarily by you through our frequent buyer program, our e-mail program or a survey we may conduct.

Use of Your Information
Sterling Development Group, LLC. is the sole owner of the information collected on this site. We will not sell, rent, share or lend your information or the information of any of our customers to any other business, individual or organization except in ways as described on this site.

When you access our website, we, or companies we hire to track how our website is used, may place small data files called “cookies” on your computer. A cookie is a small text file which contains a unique ID tag and is placed on your computer by our website. Our website saves a complimentary file with an ID tag that matches the file we placed on your computer. We store various information about you in this file such as the pages you visited and information you voluntarily provide us when you log onto our site. When you revisit our site at a later date, our site will recognize you by matching the cookie on your computer with the counterpart in our database. Cookie technology helps us keep track of information provided by you when you log onto our site. This helps us keep track of your information as you travel from page to page throughout our site. Without the cookies, every time you went to a different page on our site we would lose the information about you and we would have to ask for it again.

System Security (Internal and External Controls)
We maintain appropriate internal management controls to allow only our e-commerce administrator access to your confidential information. Furthermore, we have installed Secure Socket Layer software (SSL) to encrypt your data. SSL provides a high level of data integrity and security by encrypting the entire data stream and by sending it over a secure channel.

When may we share your information?
We will allow other individuals from Sterling Development Group, LLC. and ValleyAceHardware.com access to your information for the purpose of fulfilling your order. We will allow appropriate legal authorities access to your information for the purpose of investigating fraud or other illegal activities. We use IP addresses to analyze trends, administer the site, track movement throughout the site, and gather broad demographic data for aggregate use. IP addresses are not linked to personally identifiable information. We use credit card processing companies to bill users and collect funds. We will share your credit card information with these firms for the purpose of performing these financial transactions. This site is hosted by Footsteps Marketing. Footsteps Marketing hosts the store pages, ordering system, and order data. Footsteps Marketing automatically collects order information but may only use this information in the aggregate. Please see the Footsteps Marketing Privacy Policy more information about how Footsteps Marketing uses this information.

We link our site to other web sites not owned by Sterling Development Group or ValleyAceHardware.com. We are not responsible for these other sites, their content or their behavior. If you access another site through a link from ValleyAceHardware.com you do so at your own risk.